We have tried to cut this short and make it simple. There are a few rules to protect our copyright and a few easy and common business practices.

1. On all circumstances, all materials, process, text, images, templates, and materials contained in this website are © copyrighted property of WebKriti. So even if you book for a plan and a design/template its copyright rests with WebKriti and you are only using the services and paying service charge for it and for the period of it.
   
   
2. All the websites born through this agreement and site will have a stamp 'Powered by WebKriti' in the footer of at least the home/index page.
   
   
3. Service charges need to be paid within one week of hosting.
   
   
4. As the entire service is being offered as a package, the administrative/technical control of the domain name will also rest with WebKriti till the period of service continuance. Registration will be in your name.
   
   
5. The minimum period of commitment is 1 year.
   
   
6. Also as explained earlier, since the designs are WebKriti Property, you won't have right for the designs unless you had got customised designs through us.
   
   
7. The website/email's you obtain through WebKriti can't be used for hosting/transmission of pornographic material, spamming, unauthorised access and hammering on the server. Any notice of such activities will result in immediate stoppage of your service.
   
   
8. Moreover any legal issues/penalties/court cases resulting out of your misuse of the server/services will make only you liable for such cases and demurrages with no material or legal consequence to us.
   
   
9. Registration in this site and booking for the services implies you have gone through this terms of service/member conduct and fully understand the issues.

Based on our experience and customer tests for last few months we have prepared this FAQ. As we go along and receive your valuable feedback we believe this will be enriched for a betterment of service for all.

Questions:

1. What is this all about?
2. What is the total process to get online?
3. I have understood what this is about, so how do I book?
4. How do I pay?
5. What is the minimum period of contract?
6. Why do I need to pay Rs 500 as startup fees?
7. How do I send contents?
8. How long do you take to setup my site?
9. How can you charge so low? What is the catch?
10. What is the nature of your server and bandwidth?
11. What is your service gurantee? Availability?
12. How to maintain the site?
13. What is Referral service?
14. What are these additional service and how do you charge/we pay for it?
15. I still need help, where do I get you?

Answers:

1. What is this all about?
   
   Having been in the business of internet for around 10 years now, we felt that the technology was still elusive for the common man. There are a lot of complexities- know about domain names, get it booked, book server space from someplace, get the designs and finally get an estimate of a fat bill. While this has been a technology which was developed and shared open for use of everybody for free flow of information, in the last decade it has been grossly commercialized and so moved away from the reach of the common man, and small business. We aim at putting our initiative correcting at least a part of this.
   
   
2. What is the total process to get online?
   
   This is simple. a) Just check whether the domain you want to book is available. Or leave it to us to come up with suggestions. b) Choose your needs and so the plan and book services c) Make payments as per the procedure explained in the payment page d) Choose your design from the gallery e) Send us the contents. Kindly note you need to send us all the content text in softcopy by email/floppy/cd etc. For images preferably by same means or send to us physically. We can reach to you physically only on payment of additional service charges/travel allowance.
   
   
3. I have understood what this is about, so how do I book?
   
   Book services online, essentially this is only a intimation and you don't need to pay or give any information at this stage. This just sends registers your desire to create a website with us and we can take over from there. You can always mail or call us up to setup your account.
   
   
4. How do I pay?
   
   Check the payment procedure page. Its fairly easy. You can pay by cash/cheque/dd/mo/bank transfer. We don't accept online credit cards as of now.
   
   
5. What is the minimum period of contract?
   
   The minimum period of contract is 12 months. There might not be a reason for you to leave us, but in case there is, you can get back the control of your domain on payment of balance months fees.
   
   
6. Why do I need to pay Rs 500 as startup fees?
   
   This is to cover the domain registration/renewal and accoutn setup charges.
   
   
7. How do I send contents?
   
   All text matters in soft / digital copy, that is composed in word/pagemaker/quark/text by email/floppy/cd etc. For images/logos preferably by same means or send to us physically.
   
   
8. How long do you take to setup my site?
   
   On receipt of your booking charges, we setup your account in 24-48 hours. You can get to see your site www.yourdomain.com with an under-construction page and start using your emails, info@yourdomain.com within 48 hours. And then on receipt of your design choice, logo, text, images and other content we design your site within 7-10 days.
   
   So you get only in a maximum of 2 weeks.
   
   
9. How can you charge so low? What is the catch?
   
   Believe us, there are none. Just that we are trying to provide the best solution to you at best prices. And this is different from normal freeservers or other template sites, as only at Webkriti we are providing personalised design and customisation services.
   
   
10. What is the nature of your server and bandwidth?
    
    We have an array of dedicated, clustered and mirrored servers based on Windows 2003 Advanced Server platform. Each server is a PIV with 1 GB RAM, 80 GB HardDisk and connected to 12 mbps backbone network.
    
    
11. What is your service gurantee? Availability?
    
    We have a 99.99% server uptime gurantee. Any scheduled downtime will be notified with a prior email. The servers are protected through hardware firewall and latest anti-virus systems.
    
    The best part is the virus is protected at POP/SMTP mail server level too. And thus we can offer virus free emails. The virus guard files are upgraded every hour round the clock and so about 99% of all email virus are cleaned.
    
    
12. How to maintain the site?
    
    You can maintain the site yourself through FTP / Frontpage / Dreamweaver. Subject to certain limitations which depend on the nature of acitivity we also offer a once-in-a-month free monthly maintenance.
    
    
13. What is Referral service?
    
    We feel this to be a great service. If you are satisfied too, why not introduce your friends, relatives, collegues, business partners to Webkriti and earn discount as well?
    
    
14. What are these additional service and how do you charge/we pay for it?
    
    Being in the business for 10 years now, and having served some of the best in the industry, we know the inside-out of the web. Theere isn't a technology or area in it, we haven't laid our hands upon at least once. name your problem or the application you desire, and we would be happy to try our hands on it.
    
    For this additional services there would be typically an estimate, and on approval we would finish the work. The payments need to be done with a one time fee possibly a recurring monthly fee.
    
    
15. I still need help, where do I get you?
    
    Just pick up the phone to call the numbers given below or email us.